Individual online course
Effective workplace communication | To finally understand each other!
Effective workplace communication | To finally understand each other!
- Duration : 90 min.
- Available languages: English and French
- Certification : yes!
- For whom: Employees and Managers
Effective workplace communication online training: Clarify messages, listen effectively, and connect teams with purpose
Discover your own communication style and learn how to identify others’ to ensure smoother interactions. Adapt your style to different situations and develop active listening skills to boost your professional collaborations. This training will help you improve mutual understanding and enhance your efficiency at work.
By exploring the modules of this training course, you will be able to:
- Know your own communication style and identify that of others
- Adapt your communication style to situations and to other people
- Listen actively so that exchanges allow you to give your collaboration a boost
Contents Overview
Contents Overview
Developing your listening skills
- Discover why listening is a cornerstone of effective communication.
- Learn to practice active listening by combining empathy, presence, and clarification.
- Identify your strengths and areas for improvement through an interactive quiz.
- Try simple techniques to enhance your listening skills and create a "trampoline effect."
Understanding communication styles
- Explore the four main styles: Analytical, Direct, Expressive, and Kind.
- Take a quiz to uncover your own communication style.
- Learn to recognize others' styles and appreciate their unique strengths.
Adapting your communication style
- Discover how to adjust your approach based on your audience's communication styles.
- Apply your knowledge with practical role-play scenarios.
Period of validity
Period of validity
Training is available 90 days from the date of purchase
Purchase for Your Team
Purchase for Your Team
Here are the instructions for purchasing courses for your team members :
Step 1 – Add the desired number of courses for your team members to your cart.
Don’t worry if you’re not sure which course to assign to whom: you’ll be able to specify this after the purchase.
Step 2 – Enter your personal information during the checkout process.
Step 3 – Check your order confirmation email. It will include all the instructions you need to assign the courses to your team members.
Each training session is personal and cannot be shared. Please ensure you choose the correct number for your team!
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Why choose this training?
Discover a unique approach that goes beyond simple theoretical concepts. At Boostalab, each training is designed to be practical, interactive and directly applicable in your professional daily life. You will see results tomorrow!
This training is for you if…
You are tired of frequent workplace misunderstandings slowing down your projects. You have experienced colleague miscommunication, even when everyone had good intentions.
You want to improve team collaboration without adding more meetings to your calendar. You would like to strengthen your empathetic listening skills and learn how to adapt your communication style depending on who you are speaking with.
This training helps you communicate with clarity, intention, and impact — in real-life workplace situations.
Online training or workshop: which format to choose?
Boostalab offers flexible learning formats designed for today’s workplace realities.
- Individual online training: ideal if you prefer asynchronous training with the freedom to learn at your own pace.
- Interactive group workshop: perfect for strengthening skills through collaborative workplace learning and real-time discussions.
- Team training pathway: a structured development experience for entire teams.
- Ready-to-train LMS kit: integrate the training directly into your internal learning platform.
- Corporate subscription: give your employees access to multiple Boostalab training programs without having to have an internal LMS.
Explore our Boostalab training programs to choose the format that fits your organizational goals.
What you will get concretely
This training goes beyond theory. You will receive:
- A communication styles quiz to better understand your natural tendencies.
- Practical active listening tools you can use immediately.
- Interactive practical exercises and realistic workplace scenarios.
- Proven communication adaptation techniques to adjust your approach.
- A structured communication skills self-assessment to measure your progress.
- A recognized professional certification from Boostalab.
90-day unlimited access to complete the training at your own rhythm.
To deepen specific relational challenges, you may also explore Difficult conversations at work | Overcoming discomfort or Aligning and empowering | Strengthening cohesion and autonomy.
Concrete benefits in your daily life
Reduction of misunderstandings and improved mutual understanding
By focusing on workplace misunderstanding reduction, your conversations become clearer and more intentional. You will notice improved mutual understanding and more clear professional exchanges — even in complex situations.
Strengthened collaboration and team relationships
Clearer communication naturally leads to strengthened team collaboration. You will experience improved professional relationships and greater collective work efficiency across projects. Less friction. More alignment.
Development of empathetic listening and adaptability
Empathetic listening development is a game changer in professional settings. As you build communication adaptability, you increase your professional relational flexibility. You will know when to clarify, when to reframe, and when to simply listen.
Want to go further?
Communication is foundational. But it is also interconnected with other leadership skills. To enrich your training pathway and support your continuous professional development, you may combine this training with:
- Difficult conversations at work | Overcoming discomfort
- Constructive feedback | Navigating discomfort to master feedback
- Contributing to an incivility-free workplace
- Our collection of online training courses on leadership and management
- Or browse all our training programs
These complementary trainings strengthen managerial communication and other complementary skills essential for today’s workplace.
FAQ
1. How long does it take to complete the training?
The training duration depends on your pace. You benefit from 90-day access, allowing you to complete the self-paced training according to your schedule.
2. Is this training suitable for employees without managerial responsibilities?
Yes. This employee training is designed for all hierarchical levels. It is especially valuable for improving colleague communication, regardless of your role.
3. Will I receive practical tools or just theory?
You will receive concrete, applicable tools. The training includes interactive quizzes, proven active listening techniques, realistic role-playing scenarios, and other practical tools that you can apply immediately.
4. What if I already communicate well with my team?
That is an excellent starting point. This training will help you refine your strengths, identify blind spots, and adapt your approach to different communication styles. For more complex or sensitive conversations, you may also consider Difficult conversations at work.
5. Is the certification recognized by employers?
Yes. The Boostalab certification serves as a professional certificate that demonstrates your commitment to professional development and communication excellence.
6. Can I purchase this training for my team?
Absolutely. Group purchases are available, and preferred pricing applies:
- 5 to 9 registrations: 30% discount
- 10 or more registrations: 50% discount
Discounts are automatically applied upon purchase.
7. What is the difference with the Difficult conversations at work training?
Effective workplace communication focuses on prevention — building clarity, adaptability, and strong relational foundations. Difficult conversations at work addresses high-stakes or sensitive situations, including conflict and emotionally charged discussions. Both trainings are complementary.
8. Will I really identify my communication style?
Yes. Through the communication styles quiz, you will clearly identify your dominant style. You will also receive practical strategies to better understand and adapt to the communication styles of others — making your interactions more intentional and effective.
The more you buy, the more you save!
Whether it's for you or your team, it pays to consolidate your purchases:
- 5 to 9 training courses: 30% discount
- 10 + training courses: 50% off!