1 5

Individual online course

Stopping incivility in its tracks | Actions for managers

Stopping incivility in its tracks | Actions for managers

$90.00 CAD
$90.00 CAD
Sale Sold out
  • Duration : 90 min.
  • Available languages: English and French
  • Certification : yes!
  • For whom: Managers

As a manager, you play a key role in building a positive work environment where everyone can thrive. This means taking concrete steps to prevent incivility, conflicts, and harassment, while making sure workplace rules are followed.

By leading your team in addressing harmful behaviours, setting clear expectations for conduct, and providing thoughtful feedback on performance, you create a culture of trust and respect that helps the whole team succeed.

By exploring the modules of this training course, you will be able to:

  • Recognize risk factors that can lead to harassment or a toxic work climate.
  • Identify practical strategies to prevent and stop incivility.
  • Step confidently into your management role when dealing with situations that disrupt team climate.

Contents Overview

Why get involved?

  • Uncover the true costs of workplace incivility—both human and financial.
  • Understand how your role as a manager positions you to make a difference.


Identify the risks

  • Learn to spot early signs that can disrupt your team’s dynamic.
  • See how these issues connect to Bill 27 (CNESST) and your responsibilities under OHS regulations.


Foster a culture of civility

  • Discover 7 practical management strategies to help create a respectful, healthy workplace.
  • Collaborate with your team to build a civility code—and make it part of everyday life.


Intervene effectively

  • Know when it’s best to step in informally or take formal action.
  • Use the feedback form to guide your approach and intervene with confidence.


Support with empathy and courage

  • Be there for team members dealing with incivility.
  • Help them name their discomfort, express themselves clearly, and preserve workplace relationships.


Manage conflict and disagreements

  • Facilitate conversations between colleagues in conflict.
  • Use a simple, structured approach to ease tension—without taking sides.

Period of validity

Training is available 90 days from the date of purchase

Purchase for Your Team

Here are the instructions for purchasing courses for your team members :

Step 1 – Add the desired number of courses for your team members to your cart.

Don’t worry if you’re not sure which course to assign to whom: you’ll be able to specify this after the purchase.

Step 2 – Enter your personal information during the checkout process.

Step 3 – Check your order confirmation email. It will include all the instructions you need to assign the courses to your team members.

Individual training purchased for
Training language
Would you prefer this training in another language? Click here.

Each training session is personal and cannot be shared. Please ensure you choose the correct number for your team!

View full details

Why choose this training?

Discover a unique approach that goes beyond simple theoretical concepts. At Boostalab, each training is designed to be practical, interactive and directly applicable in your professional daily life. You will see results tomorrow!

The more you buy, the more you save! 

Whether it's for you or your team, it pays to consolidate your purchases:

  • 5 to 9 training courses: 30% discount
  • 10 + training courses: 50% off!
View the catalog